Return/replacement
How to return one or more orders
- Fill out the form recieved with your order. With the item number and the return code that describes the reason for your return.
- Pack your item in its original packaging and place it in the shipping bag along with your return form. Securely close the bag.
- Receive refund within 10-14 business days. As soon as we receive your return, we will refund the amount for the returned item.
- Send your package directly to our address using your preferred shipping provider. Remember to keep a receipt as proof of shipment.
CCDK Copenhagen
(Online Textile Solutions A/S)
Tulstrupvej 13
7430 Ikast
Denmark
Replacement
If you want to exchange an item for a different size or color, you must make a new order and return the items that you do not want to keep. If you have more questions about the return part, we recommend you read our terms and conditions.